Welcome to Josnima Jewels. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when you visit our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you browse or place an order on our website, we may collect the following information:
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- Order Details
- Payment Information (processed securely through our payment partners)
- IP Address and Browser Information
- Device Information
- Website Usage Data through Cookies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations and shipping updates
- Respond to customer enquiries
- Provide customer support
- Improve our website and shopping experience
- Prevent fraudulent transactions
- Comply with legal obligations
- Send promotional offers (only if you choose to receive them)
3. Payment Security
We do not store your debit card, credit card, UPI PIN, or banking credentials on our servers.
All online payments are processed securely through trusted payment gateways that use industry-standard encryption technologies.
4. Shipping Information
Your shipping details are used solely for delivering your purchased products.
We share only the necessary delivery information with our trusted courier partners to ensure timely and secure delivery.
5. Cookies
Our website uses cookies to:
- Improve website performance
- Remember your shopping cart
- Enhance user experience
- Analyse website traffic
- Provide personalised content
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Information Sharing
We value your privacy.
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared with trusted service providers such as:
- Payment Gateway Providers
- Shipping & Logistics Partners
- Website Hosting Providers
- Government Authorities (when legally required)
7. Data Security
We implement appropriate technical and organisational security measures to protect your personal information from:
- Unauthorised access
- Data loss
- Misuse
- Alteration
- Disclosure
While we strive to protect your information, no online transmission or storage system can be guaranteed to be 100% secure.
8. Your Rights
You have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your data (subject to legal obligations)
- Opt out of promotional communications at any time
For any privacy-related requests, please contact us using the details below.
9. Third-Party Services
Our website may contain links to third-party websites, including:
- Payment Gateway Providers
- Courier Tracking Services
We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before sharing your information.
10. Children’s Privacy
Our products and services are intended for individuals who are legally capable of making purchases.
We do not knowingly collect personal information from children under the age of 13.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
The latest version will always be available on this page.
12. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
Josnima Jewels
📧 Email: josnimajewels@gmail.com
📞 Phone: +91- 8667363788
📍 Location: JOSNIMA JEWELS, 28, Thirunavukarsar Street, Thirukuralar Nagar, Arumparthapuram, Puducherry – 605 110
Your Privacy Matters
At Josnima Jewels, protecting your privacy is just as important as delivering beautiful jewellery. We are committed to maintaining the confidentiality, integrity, and security of your personal information while providing you with a safe, transparent, and enjoyable shopping experience.