Shopping
We offer reliable Standard Shipping through our trusted courier partners like ST Couriers, Professional Courier, India Post, DTDC etc. to ensure your jewellery reaches you safely and on time. All orders are carefully packed to protect the products during transit.
Currently, Josnima Jewels ships only within India. We are working towards expanding our services internationally in the future. Stay connected with us for updates.
Orders are usually processed within 1–2 business days. Home delivery generally takes 3–7 business days, depending on your location and courier service availability.
Most customers receive their orders within 4–9 business days, including processing and shipping time. Delivery times may vary during festivals, holidays, or unforeseen circumstances.
Payment
We accept secure online payments through: Google Pay (GPay),PhonePe, Amazon Pay, UPI Payments, Debit Cards, Credit Cards, Visa, Mastercard, RuPay, Net Banking. All transactions are processed through secure and encrypted payment gateways.
Once your order is shipped, you will receive a tracking ID and courier details via WhatsApp. You can use the tracking number to monitor the delivery status of your package.
Yes. We accept payments through Google Pay (GPay), PhonePe, and other UPI-enabled payment applications for a quick and secure checkout experience.
To maintain a smooth order processing system and reduce order cancellations, we currently do not offer Cash on Delivery (COD). We accept only secure prepaid online payments, ensuring faster processing and timely dispatch of your order.
Orders & Returns
Shopping with Josnima Jewels is easy:
- Browse your favourite jewellery collection.
- Add the products to your cart.
- Proceed to Checkout.
- Enter your billing and shipping details.
- Complete the payment securely.
- Receive your order confirmation instantly.
Once an order has been placed, it cannot be cancelled or changed.
No. You can place an order as a guest without creating an account. However, creating an account allows you to track your orders, view your order history, and enjoy a faster checkout experience for future purchases.
No, can't return a product after delivered. Due to hygiene reasons and the nature of imitation jewellery, returns or exchanges for reasons such as change of mind, personal preference, or incorrect selection are not accepted. Please review the product details carefully before placing your order.
Customer satisfaction is important to us. If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with clear uncut opening video of the packaging.